Customs Clearance Administrator

HR GO Recruitment are proud to be assisting a worldwide, highly reputable firm in their search for a Customs Clearance Administrator. This organisation have been established for over 30 years and in that time they have created and maintained long-lasting working relationships with clients from across the globe. They are seeking someone who shares their passion for growth as well as personal development within the firm. As a customs clearance administrator your focus will be collating and checking documentation and extracting data to ensure shipments and deliveries can be concluded in a timely manner.

Main responsibilities:

• Always ensure confidentiality, ensuring full compliance of Data Protection Act.

• Answering incoming calls, meet and greets visitors and contractors as per company policies/procedures.

• To maintain records in accordance with established policies and procedures and audit guidelines

• Attending and participates in internal meetings where necessary.

• To communicate and cooperate effectively with internal departments.

• Contribute to the maintenance of good housekeeping regimes with documentation.

• To contribute ideas and suggestions to support the continued growth of the company.

• Identifying potential for new business development (where appropriate)

• Adheres to and fully supports the company's continuous improvement programme.

• Process any paperwork required to complete customs clearances and provide any details and information necessary to the relevant parties as per defined processes.

• Ensure you follow defined processes in order to ensure customs clearance processes are not hindered by deviances or missed requirements.

• Work closely with existing customers to maintain service levels.

The Candidate:

• Working knowledge of Excise and Import Duty is desirable

• Background within customs clearance and import/export would be advantageous.

• 5 GCSEs, at a pass mark, are desirable for this role.

• Enjoys working with other people and supports the culture of putting our people first.

• Connects and works effectively with both external and internal customers.

• Analyzes and optimizes processes to improve value proposition to customers.

• Maintains lasting relationships based on trust.

• Intermediate IT skills are needed for this position, as well as an ability to pick things up quickly such as new CRM systems.

• Working knowledge of Microsoft 365, especially Outlook and Teams.

• Must have a high level of accuracy.

The Role:

• This a full-time permanent position, the hours of work are Monday-Friday 9am-5:30pm, with the potential for overtime if desired.

• Salary band is £20k - 25k, depending on experience.

• Private healthcare is available to all employees upon successful completion of probationary period.

• 22 days holiday plus 8 statutory Bank Holiday days

If you are interested or would like more information please contact Luci Lambrou Mackay at luci.lambroumackay@hrgo.co.uk.