A leading transport company are seeking a German Speaking Customer Service Operator to join the team. The main responsibilities would be: Assisting customers with their enquiries and updating them with regards to their consignment status Check scheduled transit times with the agreed transport contract Advise Customers of required documentation and processes for the Import/ Export of goods KPI reporting Assist in general administration Assist in any other Customer Service functions The successful candidate would need to be a self starter and work on own initiative, excellent communication skills and able to build strong working relationships, be able to take ownership for resolution of enquiries and complaints and be an effective team player. Apart from fluent English the ability to communicate in German is essential. Excellent knowledge of Microsoft Office and be able to travel elsewhere in Europe is essential. Also must hold a valid passport and full driving licence.