We use cookies. About our cookie policy

You're interested in

Customer Service Executive

In or around this area

Sunderland

Job reference

260050/001

Salary

£20065 - £22200 per annum

Job Description

Customer Service Executive

Job posted by: Angela Hewitt

HR GO are looking to recruit Customer Service Executives to start on the 15th November, for their prestigious Contact Centre based in the Sunderland area.

The ideal candidate should have come from a solid telesales or retail background, with excellent customer service skills.

The salary is £22,200 per annum. which includes shift allowance working between the hours of 8.00am and 8.00pm. Flex 4 shift - Requires working 1 in 2 Saturdays and 1 in 4 Sundays, and flexible RDO (rota'd day off)

In return for this, you can expect to work in a friendly environment with onsite facilities such as free breakfast when working weekends, desk massages, family fun days, an annual ball invitation and subsidised canteen prices.

Responsibilities and main Attributes:-

  • Receive inbound calls from new and existing customers

  • Communicate the benefits of products and services

  • Build an excellent rapport, understanding their needs in a professional manner

  • Ability to work to targets

  • Excellent communication skills, both verbal and written

  • Understand and upsell the company products

  • Data entry and information gathering

  • Ability to work to KPI'S

  • IT literate and attention to detail

  • Experience of working within a call centre environment is desirable

  • Consistent delivery of quality and attention to details

  • Enthusiasm for customer service and satisfaction

  • IT literate and competent

All candidates must be able to pass a criminal and financial background check prior to start date.

Similar Customer Service Executive jobs in the area

Tyne and Wear - Sunderland
up to £20065 per annum
Tyne and Wear - Sunderland
up to £20065 per annum
Tyne and Wear - Gateshead
£9.18 per Hour
Tyne and Wear - Sunderland
£9.75 per Hour
Tyne and Wear - Sunderland
up to £20065 per annum
Tyne and Wear - Gateshead
£9.18 per Hour

Apply

*
*
*
Your Cover Letter must be a .docx or .rtf Alternatively you can type one in below.
No file chosen
Start typing your cover letter here
*
No file chosen
or import from cloud storage
Your CV must be a .doc .docx .pdf .rtf up to 10MB

In order to provide you with a recruitment service we may share your information with third parties such as employers and reference agencies, as set out in our privacy policy.

Your CV is being uploaded, please wait...
Apply for Job

Application Complete

Thank you for sending your details. One of our consultants will be in touch shortly.

Browse more jobs

Sorry, there has been an issue processing your job application. Please contact your local branch.