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Customer Service Advisors


Tyne and Wear - Gateshead
£8.70 per Hour
Temporary
Job Reference
236799/001

HRGO Recruitment have a fantastic opportunity for a number of Inbound Customer Service Advisors based in the Washington/Gateshead area on behalf of our award winning client with an start date of Monday, 16th December. This is an on-going assignment, providing phone based, e-mail Customer Support and Social Media for one of their prestigious Clients.

Agent Candidate Profile:-

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Ability to demonstrate empathy with the customer
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Dealing with phone based customer related queries and determining the best resolution
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Responding to customer enquiries and complaints by phone, email and letter
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An ability to build rapport with the customer
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An understanding of social media to help keep abreast of clients' products
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Must possess an excellent telephone manner
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A team player who proactively shares knowledge, expertise and ideas
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Ensure the highest level of customer satisfaction at all times

Terms of Contract:-

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£8.70 per hour
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Temp to Perm role for the right candidate
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Over-time available
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Working Hours are based on a 40 hour week contracted between 8.00am and 10.00pm and also one in every 2 weekends

Call Centre experience would be preferable or a strong Administrative background and possess excellent communications, both verbal and written, a professional and confident manner and a sound background in customer service.

You must also be available to register with the Agency prior to interview with the Client.

If you are interested in this role, please apply today or call 0191 230 1818 for further information.

INTERVIEWS WILL BE HELD W/C 2ND DECEMBER.

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