HRGO are delighted to be working with a well known company in their search for a Customer Service Advisor. This Customer Service role is a temporary 6 month contract, with an immediate start. Working within the Customer care team, you will play a vital role in ensuring the customer's requirements are met.
Key Responsibilities:
Building strong customer relationships
Dealing with enquiries
preparing debt and credit notes, processing customer complaints and returns
updating and maintaining accurate records
Working with the planning department on information relating to demand planning and stock positions
Your experience:
Working experience within exports of International Trade is essential
Excellent verbal and written communication
Fluency in another European language is desirable
Ability to work under pressure and deal with ambiguity
Microsoft Office Expertise
Experience of using operations management software i.e. SAP or similar
Please apply with your CV for more information
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