Customer Service Advisor Bridgwater Permanent £17,000 per annum + KPI related bonus 9am-5.30pm Monday-Friday Have you worked within a telephone-based Customer Service role? Are you organised, friendly, with a can-do attitude? My client is a growing home delivery service, providing healthcare products to individual customers and healthcare providers. It's looking for a motivated individual to join its Customer Service team full-time in Bridgwater, Somerset. About the job: In this Customer Service role, you'll play a pivotal part in the day-to-day service provided to internal and external customers. You'll liaise with GP surgeries and healthcare providers to process prescriptions and arranging deliveries to ensure orders are processes quickly and efficiently. In order to provide a high-quality service, you will develop an in-depth knowledge of the products available, to advise customers when required. A patient and caring approach will be required when dealing with customers. You will also link with healthcare providers on a regular basis whilst ensuring Data Protection and confidentiality is maintained at all times. What skills and experience should you have? With at least one year's experience within a telephone-based customer service role you'll have: - Strong communication skills, both written and oral - Great time-management and the ability to multi-task - The ability to learn new skills quickly with attention to detail - Experience of dealing with large call volumes - Strong understanding of all Microsoft Packages - Initiative and a positive can-do attitude - Polite and friendly manner - Experience within a healthcare setting would be an advantage - Knowledge of SAGE or similar packages would be an advantage Benefits: - KPI-related bonus - 26 days annual leave + 8 bank holidays - New open-plan purpose-built office environment How to apply: To apply for this position through HR GO Somerset Ltd please click on the 'Apply' button. Early application is recommended. Please note, though every effort is made to contact every applicant, due to the number of positions and applications received this is not always possible. If you are not contacted within 14 days, please note on this occasion you have been unsuccessful, however please check our website regularly for more positions (hrgo.co.uk)