Our client is currently looking for Customer assistants working in security area to join their team at Birmingham Airport. Shift pattern: 4 days on 2 days off 3am/4am start 6h shift Main Duties and Responsibilities * To control access into restricted areas of the Airport. * To carry out security ID and boarding card checks and physical searches to a minimum of Civil Aviation Authority (CAA) standards of all persons and articles carried, requiring access into the Central Search Area. * To respond to emergency incidents following the agreed procedures. * To carry out escort duties, including special events when required. * To consistently demonstrate the positive behaviours required to support the Company's Brand Values. * To undertake foot patrols of operational areas and designated routes. * To maintain a log of all incidents and provide written and verbal reports to the Security Manager and Security Supervisor. * To be compliant with Aviation Security local operating procedures, working practices and protocols. * To undertake Training Ideal candidate will be: * Able to work shifts covering shifts starting from 3am operation, inclusive of weekends and bank holidays and able to respond to call out/shift cover if required * Physically able to carry out passenger and bag searches * Ability to remain calm and assertive in challenging emergency situations * Basic computer awareness for the purpose of operating the in- house computerised system * Excellent customer service skills to deal sensitively and tactfully with people whilst representing the company in a professional manner at all times * Ability to remain alert and vigilant to undertake indoor and outdoor security patrol duties, boarding card and security ID pass checks * Well developed verbal and written communication skills * Ability to work on own initiative and within a team * Be able to work in fast paced environment Other Requirements * Candidate Must meet Security screening requirements.e. Full previous 5 year checkable history (e.g. work, study, unemployment, home worker) * Flexibility to work a variety of shifts inclusive of weekends and Bank Holidays * Willing to undertake all training relevant to the role and a desire to enhance personal development * Reliable disposition * provide a criminal record check for the last 5 years