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Complaints Officer

In or around this area

Brentford

Job Reference

257309/001

Hourly rate

£13.00 per Hour

Job Description

Complaints Officer

Complaints Officer

What you can expect from the role:

  • Progression

  • 9-5:30 working hours, Monday - Friday

  • £13 per hour

  • Working from home (initially) - But must be within commute to Brentford

Tasks include:

  • Handling complaints relating to customers
  • Speaking to customers over the phone and via email
  • Liaising with internal stakeholders to reach reasonable outcomes
  • Managing workload both independently and effectively

What we need from you:

  • High level of customer service

  • Excellent telephone manor

  • Experienced in MS Office

  • Professional

  • Strong communication

  • Passionate

  • Previous complaints experience

If you feel you are suitable for the role please apply now!

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