Our leading client in Northampton is looking for a Homebased Client Service Advisor, to work initially on a 6 month fixed-term basis, for 37.5 hours per week.

This is an excellent opportunity to become part of a friendly and pro-active UK wide company.

The role is Homebased, but you should live within a reasonable travelling distance of Northampton.

The salary is £18,642.00 per annum with an immediate start date available. At the moment the client is offering a 6 Months Fixed Term Contract, and will actively review this and extend or offer permanent agreements in line with business needs.

As a Client Service Advisor, your role will include the following:

• Being on the front line
• Call handling
• Providing information and ensuring full customer satisfaction
• Provide support and comprehensive product / service information to customers
• Work in a varied and fast-paced environment

Experience / skills required;

• Previous customer service skills and experience.
• Proficient in handling inbound and outbound calls, listening to customers' needs and requests providing helpful solutions to their problems.
• Proficient use of Microsoft Office and IT Solutions
• Diary management experience
• Ability to rationalise competing priorities
• Confident communicator
• Providing services to meet quality assurance targets
• Working to and maintaining Internal and external KPI`s
• Maintaining accurate customer service record

• Please don't hesitate in contacting us, on 01323 332355, and we would be more than happy to give you further details.
• Please do get in touch, whether you are an OH Technician, OH Nurse, OHA, OH Manager, OH Physio or an OH Physician, as Gel Resourcing focuses on the recruitment of professionals, UK wide, with in the Occupational Health & Wellbeing markets.
• Being a specialist OH agency has enabled us to become experts in these areas and to offer a quality service to our clients and candidates. Our reputation underlines this, and we have earnt the trust and respect of those in the OH industry.