We are looking for strong and experienced customer service/administrators for a 3 month temporary contract to start in December 2020 this role will be situated close to Eastmidlands Airport.

Responsibilities:

Customer Service- Call Centre environment

Investigate and resolve issues as required

Providing clearance of goods and support to external customers

Advising customers on new procedures related to Brexit regulations

Data Entry- good attention to detail

Navigating between various systems- requires good I.T skills

Completing any related administration ensuring completeness and compliance

Follow predefined procedures and processes

Regular interaction with first line management

Occasional interaction with suppliers and vendors

Maintaining the CRM

Notify management of any non-compliant issues as they arise

Working closely with the team to ensure deadlines are met

May be required to perform other duties as assigned

Full training will be given (1 week)

Skills Required:

Accuracy and attention to detail

MS Office

Planning and good organisational skills

Interpersonal skills

Problem solving skills

Flexible, hands on approach

Hours:

Monday to Friday

15.00pm - 21.00pm

Please be aware that this position will require you to apply for a DBS certificate, complete a training assessment and for us to complete a 5 Year work history reference check.