HRGO Recruitment are looking to recruit Clams Handler to start working as soon as possible, for a prestigious Claim Company based in the Taunton area.

This role primarily exists to manage a day to day workload of insurance claims, providing a high level of customer service and ensuring all Service Level Agreements (SLAs) are met.

Key Responsibilities:

• To ensure all phone calls are answered in a timely manner in accordance with SLA agreements and maintain high levels of phone availability as and when required in line with business demands.
• To ensure all complaints received are recorded accurately on receipt are resolved within the informal period in the majority of cases and that all appropriate customer communication is issued
• To flag any sightcall claims appropriately on the system and ensure these are accurately signposted to the surveyors.
• From time to time you will be expected to carry out other duties and special projects in addition to key roles and responsibilities to suit business needs, this may involve assisting or moving to a different team in Operations

Shift: 9am - 5.30pm Monday - Friday or 11.30am-8pm Monday to Friday
Salary: based on experience

For more details please call us on 01302 769600 or send us a message on 07799 110826 with text "Claim Handler" followed by your full name and we will contact you.