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Carers Hub Co-ordinator


Kent - Deal
Not Specified
Permanent
Job Reference
248031/001

HRGO are recruiting for a Carers Hub Co-ordinator. The postholder will provide appropriate up to date information, advice, support and assessment to Carers to support them in their caring role and undertake non-statutory assessment from the Carers Hub. You must have experience of working with people with care needs and/or Carers.

Core Duties

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Provision of a telephone triage, assessment and support service to Carers from our Carers Hub
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Respond appropriately to calls received in the Carers Hub, directing the caller to the most appropriate team member
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Manage incoming referrals, ensuring procedures are followed and information systems are updated
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Provision of information to Carers and professionals over the telephone, by e-mail and during visits to the Carer Centre
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Provision of emotional support (not counselling) to Carers

Desirable

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Some understanding of key issues and developments across Health & Social Care
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Knowledge of Family Social Care processes
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Knowledge of NHS & Integrated Discharge Team processes within hospitals
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Knowledge of welfare benefits and services available to carers
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Awareness of how care funding works and applies to Carers and those with care needs
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Awareness of respite care provision and primary

This is a full-time position, 37.5 hours per week, and is an excellent opportunity to work with a successful and well-established company. If you feel you have the relevant experience, then please apply with an up to date CV. If you have not been contacted within a week, you should assume that you have been unsuccessful at this time.

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