We are seeking an experienced Cafe Manager to join our client on the outskirts of Dover. Duties include:
Recruiting, training, and supervising café staff
Maintaining weekly work schedules for staff and finding suitable replacements in cases of staff absence
Oversee the maintenance and repair of café equipment
Ensuring that all café expenses are within budget and identifying ways to decrease operational costs
Receiving delivered café supplies and verifying that the correct items and quantities have been delivered
Taking inventory of café supplies and ordering new stock as needed
Resolving customer complaints regarding food quality and customer service
Suggesting new menu items based on customer's preferences and feedback
Cover for café chef in the event of absence
The successful applicant will require:
Proven management experience in the hospitality industry
Sound knowledge of food health and safety regulations
Excellent management skills
Excellent organisational and time management skills
Effective communication skills
Exceptional customer service skills
Hours are based on rotational shifts, evening's and weekends, averaging 42 hours per week, (6.30am - 2.30pm and 2.30pm to 11pm) slightly less hours on a Sunday.
Competitive salary DOE
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