BUSINESS ADVISOR/CUSTOMER SERVICE - LUTON

TEMP TO PERM

£9.23 PER HOUR MONDAY - FRIDAY

HRGO are currently looking to recruit Business Advisor for a customer relations role in Luton. The applicants must be able to talk confidently on the phones and manage between client and external agencies. A good customer service back ground would be ideal within an office environment.

This is a temp to perm position and could result in a permanent contract depending on achieving work related targets.

ROLE

To manage and deliver excellent customer service to a portfolio of customers. Ensuring their needs and expectations are met in line with contract requirements and maximising our performance. Ensuring all stakeholders receive an experience in-line with the promises the company make.

REQUIREMENTS

Self-motivated with a passion for delivering excellent customer service (working to SLA)

Demonstrable experience of handling a large number of incoming calls

Excellent communication skills

Sound knowledge of Microsoft Office software

Ability to prioritise and manage own workload

Reliable and well organised

Demonstrates proactively to resolve customer problems

Sound business ethics and integrity

Able to work well under pressure.

Able to work within company procedures and standards

Team player with a flexible and confident approach to work