HRGO are currently looking to recruit Business Advisor for a customer relations role in Luton. The applicants must be able to talk confidently on the phones and manage between client and external agencies. A good customer service back ground would be ideal within an office environment.
This is a temp to perm position and could result in a permanent contract depending on achieving work related targets.
To manage and deliver excellent customer service to a portfolio of customers. Ensuring their needs and expectations are met in line with contract requirements and maximising our performance. Ensuring all stakeholders receive an experience in-line with the promises the company make.
Self-motivated with a passion for delivering excellent customer service (working to SLA)
Demonstrable experience of handling a large number of incoming calls
Excellent communication skills
Sound knowledge of Microsoft Office software
Ability to prioritise and manage own workload
Reliable and well organised
Demonstrates proactively to resolve customer problems
Sound business ethics and integrity
Able to work well under pressure.
Able to work within company procedures and standards
Team player with a flexible and confident approach to work
Thank you for sending your details. One of our consultants will be in touch shortly.