HRGO are currently looking for candidates with a strong customer service back ground, ideally within an office enviroment. This is a temp to perm position based in Luton. ROLE To manage and deliver excellent customer service to a portfolio of customers. Ensuring their needs and expectations are met in line with contract requirements and maximising our performance. Ensuring all stakeholders receive an experience in-line with the promises the company make. REQUIREMENTS * Self-motivated with a passion for delivering excellent customer service. * Demonstrable experience of handling a large number of incoming calls. * Excellent communication skills * Sound knowledge of Microsoft Office software * Ability to prioritise and manage own workload * Reliable and well organised * Demonstrates proactively to resolve customer problems * Sound business ethics and integrity * Able to work well under pressure. * Able to work within company procedures and standards * Team player with a flexible and confident approach to work