Band 4 Medical Secretary
Based in Borehamwood, Hertfordshire
£10.29- £11.75 per hour
Starting ASAP - on-going
Working 37.5 hrs per week, Mon-Fri, 9-5
Job Summary:
Lead in the provision of a comprehensive, professional, effective secretarial and administrative service, for the well-being team. To take a lead within the admin team for Data Quality You will be the first point of reference and as such must display a considerable degree of initiative, possess mature judgement and maintain a calm, friendly and efficient manner when dealing with service users, their relatives, colleagues and visitors.
Responsibility for ensuring all correspondence is accurately and appropriately presented using current methodologies and medical terminology used by the team.
To be highly skilled and experienced in the full range of secretarial work practices, software programmes, and specialised functional terms.
To use proficient internet skills to access, search and retrieve data relevant to team.
To use touch typing, audio and shorthand/note taking skills as necessary in daily work to produce work in a timely manner
To use knowledge, and experience to meet the needs of the teams by completing non-routine tasks on a daily basis
To work unsupervised, on a daily basis, prioritising own workload, using initiative as to what is routine and what is urgent.
To use agreed guidelines/procedures and developed knowledge/skills/qualifications when working autonomously and managing own work.
To participate in yearly appraisals with supervisor/line manager
Responsible for informing services users of appointments, changes to appointments, cancellations in person, telephone or by letter.
To negotiate agreements and co-operation from patients using tact at all times
To be the first point of call for service users, using developed communication skills and liaising with others to ensure the best possible care
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