This role is part of a shift basis - 4 on and 4 off - 7am - 19.00 hrs Based at our London Heathrow offices. Aerospace & Defence team - Heathrow * To manage AOG emails to a high level of customer services via email and phone * Dealing with ekey client accounts to a high standard * Operational involvement will be required for all modes * Quoting * Offering solutions to our customer * Working to strict KPI's for key accounts * Working as part of a team key * * * AOG experience an advantage