Key Skills * Monitor and maintain the database ensuring data entry is accurate, complete and up to date * Instruct and oversee support staff as required to ensure works are completed on time * Ensure that all site paperwork and Geo-sight information is recorded in line with company procedures * Answer phone enquiries resolving first time where able and escalating where the query is more complex * Produce Invoices as required and help to resolve invoice queries to enable payment * Responsible for the stock of stationary and procurement from the office, routinely undertaking stock takes and reordering stock where necessary * Carry out any other administrative task and duties as required * Arrange travel and accommodation for traffic management employees Key Skills * Exceptional organisational skills - able to plan and prioritise own workload to resolve issues within set deadlines * Friendly disposition, always greets people with a smile * Accuracy and attention to detail are essential to ensure errors are kept to a minimum * Must be able to work in a fast paced and deadline-oriented environment to ensure queries are dealt with effectively and on time * Competent, enthusiastic and a positive 'can do' attitude * Able to work as part of a team and independently using own initiative * Good interpersonal skills to build relationships with colleagues and customers * Strong verbal and written communication skills * Computer literate with excellent Microsoft office skills * Flexible and adaptable - proactive in working manner Behavioural Competencies * Commercial Awareness * Customer focus * Team Player * Relationship building * Decision maker Professional Qualifications/Training * A good standard of education, preferably degree educated Location CB24 3DS (Long Stanton)