Job Specification
Position: Quotations Administrator
Location: Holywell
Salary: £DOE
Hours: Monday-Thursday 8:15am-5:00pm, Friday 8:15am-4:00pm
Due to growth and product demand we recruiting Quotations Administrator for our client based in Holywell, you will be required to produce quotations for a wide range of products, with some export quotations and to build and maintain good relationships with customers.
The ideal candidate will have experience within a customer focused role such as Account Management, Customer Services etc have good numeracy and excellent communication skills.
Key Responsibilities:
Triage inbound emails
Production of quotes for UK customers, enquiries will be received by phone & email.
Confirmation of all quotations issued and entered onto our Salesforce/Conga databases.
Give feedback on customer comments on level of prices to Manager to allow us to continually monitor our competitiveness in the UK market.
Liaise closely with Area Sales Managers on a daily basis to discuss pricing levels on major projects received by quotations for pricing.
Monitor projects to establish successful main contractors and cladding contractors, and in conjunction with Area Sales Managers negotiate with contractors to secure orders.
Maintain project details on a database so that they are always up to date with the latest information.
From current and potential customers gain continual feedback on performance of our company in meeting requirements and pass to Quotations Manager to allow improvements to be made as and when necessary.
The successful candidate will possess the following skills and experience:
Previous experience of working in a call centre/similar role handling high volume calls and queries from multiple sources
Excellent communication skills, both written and verbal
Be able to multi-task, work to strict deadlines and be resilient under pressure
Strong attention to detail with the ability to be highly organised
Excellent PC skills; be proficient in the use of Microsoft office packages
Please call Nicola at HR GO recruitment for more information on 0151 3471110 or email Nicola.evans@hrgo.co.uk
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