Job Title Administrator (Clinical Waste) 12 month Fixed Term Contract

Location Tyseley, Birmingham

Grade 4.1

Salary £22,063

Administrative functions:

-Computer based internal & external systems

-Telephone enquiries / undertake outbound customer service calls

- Preparation of legislative paperwork and external quotations

-Tender preparation for national contracts

Technical functions-

-Compliance from the EA- producer returns, WTN's, con notes, EPR, IPPC

-Weighbridge: gain experience and knowledge

-Accounting: Sage systems, invoicing, month end reporting, enquiries

Background knowledge of customer type, waste and disposal points to operationally support

site staff and optimise the functionality of the facility.

-Transport: Scheduling, collections, ADR,

What you'll do

As the Clinical Administrator you will provide multifunctional administrative support for

clinical, pharmaceutical, hazardous, and industrial waste disposal sectors and

Secure Destruction Services (SDS). This role focuses upon compliance with the

Environmental Agency for the Environmental Permitting Regulations at the ERF Facility,

providing administrative support duties not limited to (including customer pre-acceptance

documentation following HTM07 and the living guidance from the EA), quotations

preparation, assistance in tender preparation, filing, handling customer queries via email and

phone and general duties required to help maintain a busy waste administrative office.

You will also be required to undertake outbound customer service calls, contacting clients

and prospects.

You will report to the Clinical Sales Team leader, this role works closely with other

administrative team members on a continuous basis and closely with the Secure Destruction

Manager regarding sales and customer support.

Close working relationships with operational teams (waste destruction processes) and

weighbridge teams (acceptance of waste) requiring the development of strong working

relationships often in a fast moving and busy environment.

Customer relationship skills are crucial, requiring strong customer ethos for both internal and

external customers, liaising with staff

About your knowledge, skills and experience

To enable you to carry out this role you will be an organised, disciplined and structured

individual with strong process and detailed focus. You will possess strong IT knowledge and

skills across a range of office packages and specialist internal systems

(weighbridge/sales/accounts)

You will have good communications skills across a range of situations and environments with

a knowledge of Waste Regulations and Clinical Waste industry being an advantage.

It would be very advantageous for you to have customer service / sales experience of

contacting and dealing with customers.

Our client recognises the positive value of inclusion and promotes equality. We welcome

and encourage job applications from people of all backgrounds.