Our Client in Lympne is seeking an Admin & Processing Assistant to work in the returns department. This is a temporary to permanent position and the suitable candidate would be:

Answering phone calls in a timely manner, ensuring the CAR is maintained at 95% or higher

Answering emails within 24 hours, ensuring 95% or higher are answered within SLA

Emailing over repairs and chasing repair updates

Providing assistance to other areas of the business in Returns matters

Submitting DPD claims when required

Have good knowledge of the products we sell

Emailing GRN's over to supplier

Good PC skills and some administration experience.

Hours are Monday - Friday 8am - 6pm

£9.50ph