Job Specification
Position: Account Co-Ordinator
Location: Chester (Offer Hybrid working policy)
Hours: 37.5 Hours per week - 9:00am-5:30pm Monday-Friday
Salary: £20,500 PA + Monthly Bonus
Due to continued success and growth our client is looking for an Account Co-Ordinator to work with their existing clients, previous customer service experience within a contact centre or similar environment would be advantageous.
What the company offers:
Competitive basic salary as well as additional performance related bonus schemes
On site onsite gym and wellbeing classes, and impressive break out leisure room
Company pension scheme, holiday buyback, life assistance, monthly value, and long service awards.
33 days holiday leave plus Birthday off
Monthly competitions and prizes to be won
Hybrid working offered after completion of probationary period
Training and ongoing development
Regular social events and monthly team nights out
Duties:
Make proactive efforts to retain existing owners
Identify any trends and potential risks, recommend solutions, and implement them quickly
Utilise sales techniques and objection handling to overcome situations whilst keeping a long term relationship
Actively engage with owners in a timely manner
Create strong relationships
Offer sound, professional advice over the phone and at times, face to face
Complete day-to-day tasks within the Owner Performance Team and the wider business
Recognise any other opportunities, such as extra properties belonging to the owner
Identify, share and spread best practise throughout the business
Discuss and implement pricing changes ensuring a logical commercial approach to any discussions
Demonstrate excellent teamwork
Please contact Laura at HRGO recruitment for more information on 0151 3471110 or email Laura.burtenshaw@hrgo.co.uk
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