Position: Inbound Customer Service Representative

Location: North West

Salary: £19177p/a

Hours: Full and Part Time hours available

Due to continued growth our client is seeking Inbound Customer Service Representatives to join a fast paced contact centre environment.

All positions are Temp-Perm which is a great opportunity who find themselves out of work due to current climate. We are seeking applicants from a wide range of previous industries including Hospitality/Retail/Customer Service/College or even those looking for a new challenge.

Whats in it for me?

• Weekly Pay Initially
• Temp-Perm opportunities
• Full Time 40 Hours or Part Time 30+ Hours available flexible across Monday-Sunday between 7am-10pm
• Client within easy reach of local transport links and Parking available on site
• On-site subsidised canteen
• Training for 4 weeks consisting of a mix of classroom and on the floor training support
• Progression available onto other roles within Management, Training etc

Role Specifics

• Responsible for handling high volumes of inbound customer service calls to the department
• Required to undertake a number of security pre screening questions with customer due to Financial nature of the calls
• Handling a variety of customer requests, opening new accounts, closing accounts, transferring funds, re setting passwords and all other back office associated administration
• Assisting customers with general enquiries and helping them use online services assisting them to help them manage accounts with ease
• Updating customer accounts and liaising with other departments

Roles are due to start in throughout December and January and are subject to a satisfactory credit check and DBS check which the client will undertake on your behalf.

To apply please register with us by visiting www.hrgo.co.uk/register upon completion of your registration please call us on 0151 203 1757 and ask for Nicola, Beth or Liam.